pcAnywhere EOL
Symantec pcAnywhere™ End-of-LifeCustomer FAQWhat is happening?Symantec is announcing the end-of-life (EOL) for the pcAnywhere™ product on May 5, 2014. There will be no replacement offering. The...
View ArticlePut Incidents in a Queue after edit.
I need a solution Hi thereI need to build a worflow for use it in ruleset "Set Incident to Workflow" wich his purpose have to be:1- Clear the existing assigned queue2- Assign the queue using the...
View ArticleSymantec Management Agent Deployment
I need a solution What process is being used to deploy the Symantec Management Agent for those technicians that are NOT Symantec Administrators within Altiris? I have provided the embeded web page...
View ArticleJava Download URL
I need a solution I was wondering if there was an easy way to tell exactly what "URL" Patch Management Solution 7.1 is using to download Java updates from? If Java needs to be manually installed, I...
View ArticleGhost Solution Suite 5560 Binaries
I need a solution Can anyone share the Ghost Solution Suite 5560 updated binaries?GSS_251_uefi_64_5560.zip
View ArticleDialog Workflow - Escalations and Timeout
I need a solution I have created a Workflow project using a Dialog Workflow that includes a single escalation and a timeout. The escalation and timeout do not appear to be executing as expected.I...
View ArticleExecute Stored Procedure spResourceTargetDeltaUpdate
I need a solution Does anyone know a way to execute this SP against a particular GUID? In my workflow I am adding a computer to a filter, but there is a delay when the policy updates its targets. I...
View ArticleScheduling LiveUpdate content (definitions) without installing LiveUpdate...
I need a solution I work in an environment with about 450 servers, and about 200 of our workstations are all virtualized and share a SAN for storage. We have 1500 total clients. We use 12.1.4 SEPM,...
View ArticleIssues with APSB14-13(Adobe Zero Day Updates)
I need a solution Platform: Altiris 7.1O/S: Windows Server 2008 R2 Enterprise EditionGreetings all,I would like to find out if anyone is facing issues with the Zero day release for Adobe flash player...
View ArticleGhost Boot Builder WinPE Driver Issue - Emulex
I need a solution I am having an issue with the Emulex NIC driver on the IBM HS23 blade. No error message, but the driver is not binding to the NIC. I have stripped out all but the default drivers...
View ArticleGet Computer Info
I need a solution I am trying to use this component, but the value returned is always the server that is running the web app. How do I pass the user's computer info into the workflow?
View ArticlePre set boot partition & hidden partition size
I need a solution My current setting has three partitions.C: 60GBHidden: 10GB (backup of C: & D:)D: Whatever left of C: partition + Hidden (250GB - C: - Hidden = 180GB)The original disk image was...
View ArticleILO Inventory not populating for Servers
I need a solution Does anyone know if pcA is required to use the right click > iLO Power Management ? My servers (with working ILO) all say "Remote power management is not supported on hardware of...
View ArticleFailed to discover domain details for '' Error: 1702
I need a solution "2/12/2014 2:27:27 PM","Failed to discover domain details for '' Error: 1702","Altiris.NS.Discovery.DiscoverMachines.GetComputerDomain","AeXSvc","82" Source:...
View ArticlePatch installs then shows as failed - MSWU-921
I need a solution Looks like this patch is installing OK - then it keeps trying ot reinstall then showing as failed. Is it an issue withthe detection rule ?Thanks
View ArticleRegistration Period clarification
I need a solution Can someone explain this setting a little more in-depth? The documentation says "The registration time period is the time period during which the client computer is un-enrolled from...
View ArticleApplication Packaging: Basics and Benefits
Application packaging is a process of binding the relevant files and components to build a customized application for a customer. Using tools like Wise Package Studio and Install Shield we carry out...
View ArticleDeployment Server Job fails to transition from one Job to another
I need a solution Hi I have a strange issue, We are planning to migrate our Altiris Deployments Server 6.9.sp2 on Windows Server 2003 SP1 to 6.9.sp6 on Windows server 2008 R2 sp1. I have installed and...
View ArticleReport: Policy Compliance with last registred Date of the Client
I need a solution Hi everyoneI need your help editing the Report "Software Compliance Status". I want to change it to also show when a client has registred itself on the NS the last time. The reason...
View ArticleWindows Compliance by Update
I need a solution Hi,Last Friday I turned on MS14-021 for the IE zero day vulnerability. Over the weekend I was able to monitor the stats for the updates within this bulletin. Now I am only seeing two...
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