Sites and Subnets how does it behave?
I need a solution I am already familiar with the overall way sites and subnets behave with site servers, but have what I hope is a basic question.If I have a site with a more broad subnet such as...
View ArticleSEP.Cloud for Mac needed
As an MSP (Managed Service Provider), we are seeing many more Macbooks being used for business. I love SEP.Cloud for Windows and would like to see it for Mac. This will allow us to manage Mac security...
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Creating Stand-Alone Ghost Boot Disks With Deployment Solution 6.9 SP6
Most imaging options in Deployment Solution 6.9 SP6 require very little direct intervention with client machines, instead being managed remotely via PXE or Automation Folders. In some cases a...
View ArticleWindows 7 x64 Scripted OS Install
I need a solution Hi ,I am trying to setup a Windows 7 x64 scripted OS install. I have an Unattend file that is setup to Install the OS. I have drivers copied to the DriversDB folder on the Altiris...
View ArticlePossible Maintenence Window conflicting with MSD set to run a specific time?
I need a solution Good afternoon,I am wondering if anyone has every seen a behavior where a client fails to execute at a specified remediation time when set to run to close to a Maintenence Window?Ex....
View ArticleTrying to image laptop with a GPT hard drive.
I need a solution I am having a problem creating a working image of a laptop loaded with Windows 8 that has a GPT hard drive. I can capture an image but when I apply it to another machine it will not...
View ArticleCEM - Your experience
I do not need a solution (just sharing information) CEM has been an awful nightmare for us. We've been struggling for several weeks and it still does not work...even with an accredited partner's help....
View ArticleTask Servers that are not Registered
I need a solution All,We recently upgraded to 7.5 SP1. Prior to upgrading I had an automation policy set up to send me a report daily of the Task servers that are not registered. Apparently in going...
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Chrome does not show in AddRemProg
You could notice, that when you install Google Chrome, it may not show in ARP Inventory.Google Chrome Enterprise installs under Program Files and then is properly scanned by Software Inventory...
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Cloud Enabledmanagement OS Support
I need a solution The product support matrix has confusing docuemnetion on the support OS for Site Server and Cloud Enabled Management GatewayThe support matrix does list Server 2012r2 support for a...
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ServiceDesk 7.5 SP1 Support for Server 2012r2
I need a solution I need clarification on OS Support for Server 2012r2for Service Desk. According to the (ITMS_Platform_Support_Matrix_06_Nov_2014) PDF and the...
View ArticleEnquiry on Altiris
I need a solution Hi All,Could you assist on this:Can help me check for Symantec Altiris does customer license contain patch management that allow “Rolling out of adhoc security patches for windows or...
View ArticleAgent Status - CEM enabled but inactive
I need a solution Hi There,I recently created my first CEM setup as follow:I have ITMS 7.5 SP1 HF4 on Win 2008 R2 SP1SMP Internet Gateway on v 7.5.3153.0I have created my CEM server in the DMZ (public...
View ArticleLocal altiris account password expired
I need a solution I dont know why but I recently did an updated build and now when I apply the image the local altiris accounts password has expired and needs changed. This is causing a problem with...
View ArticleNeed SQL report of all Deliverable software (do not need inventory data)
I need a solution HI All,I am trying to publish a web page with all of our deliverable software. I would like to get the following data (same data as on the Properties page of a Software...
View ArticleActive Directory sync profile doesn't remove user from ServiceDesk groups
I need a solution Our sync profile is configured to synchronize users as well as groups between AD and ServiceDesk. When the sync profile runs, users who have been deleted from AD are deactivated in...
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Reboot to production timed out
I need a solution Why do I get these random time outs on my reboot to production task :The registration period is set to 60 minutes. The job that ran next was fine!
View ArticleWorks fine in Debug Fails in Live
I need a solution We have a process works perfectly fine in debug mode. As soon as we go live with it looks like it times out. The system looks like it is working fine live but all of a sudden the...
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Legacy Agent Communication
I need a solution The upgrade documentation states I should enable the Legacy Agent Communication setting before upgrading. I'm current on 7.1 SP2 MP 1.1 Rollup 8. How do I enable it? It is not...
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