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Agent Status - CEM enabled but inactive

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I need a solution

Hi There,

I recently created my first CEM setup as follow:

I have ITMS 7.5 SP1 HF4 on Win 2008 R2 SP1

SMP Internet Gateway on v 7.5.3153.0

I have created my CEM server in the DMZ (public facing) and configured the SMP Internet Gateway Manager connecting to my Test server on the domain outside the DMZ on port 4726. Status: Enabled. Service State: Running

My client is successfully communicating via HTTPS when it is on the LAN, when i change over to Internet Connection only, the client status is disconnected with status: CEM enabled but inactive.

My NS on the domain outside of the DMZ is my site server and i have manually assigned my Internet site to the site server and my clients to the site.

I have checked my Default App Pool and the settings are set to Integrated.

Anyone else had this issue and resolved this?

Kind Regards,

Eugene


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