Quick way to test Preboot when adding drivers?
I need a solution Does anyone have a method for quickly testing drivers in WinPE. If I have a new driver I need to add - I have to add it, let it replicate to Deployment server, recreate preboot...
View ArticleProblem Installing Deployment Plugin for RHEL 6 x64 (ITMS 7.5)
I need a solution ITMS 7.5I cannot seem to get the Deployment plugin o to install on 64bit RHEL 6. The management agent is installed and working.I am going through Actions > Agens/Plug-ins >...
View ArticlePCA dropped connections
I need a solution I have a tech support person complaining that everytime he connects to a machine after a couple of minutes the connection drops. Any troubleshooting logs I can look at for PCA that...
View ArticleAll changes audit SMP
I need a solution Hello All,Is there some type of default audit I can have set to run and notify of all changes in the SMP? What I am trying to accomplish is knowing who is changing what, regardless...
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Windows 7 SOI regional settings prompt
I need a solution If I change this regional settings to UK doing an Win soi install then t prompts me for regional settings whne doing install. If I leave as US its fine!Is this a BUG ?
View ArticleAltiris Agent Crashes on update config
I need a solution We are starting to see a wide number of our agents crash when they update configuration. Â We are upgrading to SP1 tonight so hoping an agent upgrade will help with this, but has...
View ArticleDagent consuming lots of memory!!!!!!!
I need a solution Hi , We are receiving multiple alerts in our alerting tool for memory in the windows 2003/2008 servers having memory less than 256 MB .While investigating , we found that Altiris...
View ArticleChange image store location
I need a solution In SMP 7.5 SP1, is there a way to change the location where all the images are stored? Â I would like to have them stored on a different server and then have the NS pull that...
View ArticleGPT Error
I need a solution after imaged the HP prodesk 600GI localy, and restored on the new one i keep getting this error GPT-formatted disk Legacy boot not supported , on the PC i toke the image from i...
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Patch installs then shows as failed - MSWU-921
I need a solution Looks like this patch is installing OK - then it keeps trying ot reinstall then showing as failed. Is it an issue withthe detection rule ?Thanks  Â
View ArticleIT Analytics 7.1 FAQ and Resources
The purpose of this article is to address frequently asked questions related to IT Analytics 7.1 and provide several resources to learn more about the solution.Q:What is IT Analytics and why is it...
View ArticleClient Behavior for Managed SW Delivery when Package Not Ready Yet
I need a solution I created a couple software resources in my SMC (SMP 7.1 SP2 MP1.1) then created/enabled the policy for each. Ran RAAD to have 3 clients do config requests so they'd realize that...
View ArticleHow to Automatically update filters with SQL Query
I need a solution In 7.1 only filters associated with a task, job, or policy update with the resource membership updates. We use filters for reporting as well and we'd like to put our other custom...
View ArticleMoving Altiris Recovery Solution to another SQL server
I need a solution Hi, I know ARS is EoL but we need to keep using it for now. We need to move the Altiris Recovery Solution database to another SQL server, but I can't see any change the database...
View ArticleGoogle Chrome report
I need a solution Hi All!Recently we have a customer that requires a report for google chrome version version, count per version installed and to which workstation it is installed.I have instructed...
View Articleslow running system
I need a solution System running slow when connect on pcanywhere host.I just seen like hang the display and all the application and document running slow.How can i fix it?
View ArticleUninstalling clients that don't exist anymore
I need a solution Hi.So right now, I'm working on clearing out a bunch of clients from my Symantec Ghost Console since there are a bunch of clients that aren't even used anymoreand I've been getting...
View Articlesql express or sql server with 6.9 sp6?
I need a solution Hello all, I am intetested in finding out how many people are using sql express with ds instead of sql server?How many nodes does the ds manage and how aggressively is ds being used,...
View ArticleGetting the most from your Support Engagements
Thoughts from a former Support Backline Representative From the inside of Support, I saw what worked, and what did not, both from Customers and from Support Reps. This document is all about empowering...
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Run Script on Task Server fails after upgrade from 7.5HF6 or 7.1 SP2 MP1.1 to...
I need a solution If you try to run a script on Task Server with the following command (see Screenshot 1) on a computer, you receive the following error message after about 6-15 Minutes (see...
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