Package Servers Package Progress Resetting to 0% Downloaded
I need a solution Hello all,We are trying to replicate some larger packages to all of our Package Servers in our 7.5 environment and there are a few that seem to be resetting the percentage of...
View ArticleServiceDesk AD Sync issues
I need a solution I am setting up ServiceDesk 7.5 and trying to run the first sync and I've run into an issue. Process Manager is only syncing one User out of the OU that I am testing with. When you...
View ArticleQuery Builder tab for Symantec Management Console
I need a solution How can I get the Query Builder to show up in Symantec Management Console 7.5?
View ArticleServiceDesk 7.1 Audit Reports
I need a solution Does anyone know if there is a report or tables that show how many users are currently logged into the Process Manager and if there is another that audits the login of users? I've...
View ArticleWorkflow 7.1 Return Type Name Error
I need a solution I have set a model as invocable and want to return several datatypes. whhen I set the output it seems fine. However, when I try to build or validate the worflow I get this...
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Inactive Computers, Seasonality and Inventory
Table of contentIntroductionInactive ComputersShelved computersSeasonalityImpact on Inventory ConclusionReferencesIntroductionI am working with a customer that manages a lot of computers world-wide...
View ArticleReboot to PXE task never finish DS 7.5
I need a solution We are testing SMP 7.5, our actual production area is working with SMP 7.1 SP2, but we need incorporate MS Windows 8.1 and also solve some issues, and we like to migrate to the last...
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Taking Some Radical Actions to Improve Inventory Quality on the Symantec CMDB
IntroductionResource Update Summary hashes historyManifesto against datahash verificationCreating a SQL Task to clean up the hashesConclusionReferencesIntroductionInventory quality is very important...
View ArticleOrganizational Group based on resource query
In our environment, we can't use AD Groups as Altiris Organizational Groups. Some of our Org Group membership can be fairly dynamic. Manually assigning resources to Org Groups can be labor-intensive...
View ArticleOne server 25 pc's and a 4 gig DB? For Endpoint protection manager
I need a solution Not a specific group for this produuct?Can just the database be made any smaller?This is Symantec Endpoint Protection 12.1.1000.157I am looking into upgrading it but that in itself...
View ArticleCannot upload new packages - probleme with Java?
I need a solution HelloI cannot seem to upload new packages. I have the error message showing (find attached)the versions of java installed on my machine are:Java 7 Update 51 (v 7.0.510)Java(TM) 6...
View ArticleITMS 7.5 - Patch Management Solution - Scheduling Patch Installation
I need a solution Hello,I have installed Patch Management Solution on ITMS 7.5.Currently on the endpoint it appears that the the Software Update Plug-in picks up the Windows Update installation time...
View ArticlePXE service startup disable DHCP optionvalue 60 addition
By default in PXE service startup the service itself adds DHCP option 60 with the value PXEClient to DHCP server options. Atleast on our environment there is one scope which does not tolerate to have...
View Articlecapture personality task not reaching at client
I need a solution HiWe using deployment solution 7.1We trying to capture user personallity for that we have created template and imported at default locationWe giving task for capture personality but...
View ArticleStatus change
It would be very interesting to be able to manually change the status of a ticket. Also the possibility of adding custom statusses would be an asset.For example: I would like to be able to manually...
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How to delete policy targets with count of 0?
I need a solution We use the Software Portal to allow our service desk to request software. When a policy is requested, a target is created under Applied To. As you can imagine, this creates a lot...
View ArticleCan I use Ghost Solution Suite backup a multi disk computer?
I need a solution Hi,I am trying to determine whether to purchase the GSS software and have downloaded a trial version.My issue is that although I can backup a computer it appears only the first of...
View ArticleSymantec Management Agent 7.6.1674.11 on NS server giving "No connection to...
I need a solution Dear All,Running SMP 7.5 HF3/HF4 (upgraded from SMP 7.1 SP2 MP1.1) and Symantec Management Agent 7.6.1674.11 on the NS server.I am trying to get Deployment Solution to work on the...
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Map User Location and Department to Incident Created via Email
If you like to have affected user location and department populated along with incident data you need to modify SD.Email.Monitor project.1. Open SD.Email.Monitor.package.2. Switch to Model[2]...
View ArticleChange Site Server IP Address
I need a solution Recently, we have had to replace our 2003 site servers with 2008 R2 site servers to upgrade to winpe 4. When the 2008 server was built, it was using DHCP and then we used the static...
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