Req: Guide on setting up CMDB from Scratch - NS 7.0
I need a solution Hi,Can anybody point me to an article or a blog on "step by step guide on setting up CMDB from scratch". Tried searching through the forums but could not find any excpet for this one...
View ArticleWinPE 4.0 Driver Compatability
I need a solution I am in a situation where I need, some might say finally, to upgrade my PE environment from 2.1 to 4.0. The downside is the environment has a lot of older hardware models and I do...
View ArticleDS 7.5 megasas2 storage adapter driver validation error
I need a solution I ran into an issue after migrating to DS 7.5 with the LSI MegaRaid Storage adapter driver 'megasas2' at the end of a Windows 2K8 R2 SOI. I cannot get this driver to work in DS 7.5,...
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Software Delivery - Install based on Outlook x86 or x64
I need a solution I have searched around and haven't found anything that really applies yet so if this is similar to another post I apologize.We have a Mimecast Outlook plug in we're going to install...
View ArticleDS 7.5 HF4: Agent not starting after image deployment
I need a solution In my VM test environment I have a fresh install of 7.5 (not upgraded) on 2008 R2 and successfully completed a scripted OS install of Windows 7 on a VM client, prepped and captured...
View ArticleError "hexadecimal value 0x1E, is an invalid character" when publishing the...
I need a solution Hi, allI use Service Desk 7.5 MP1. When I try to publish the project it throws this error (error & log in attach)."hexadecimal value 0x1E, is an invalid character" error.PNGlog.txt
View ArticleDS 7.5 Multicast setting question
I need a solution I think I know the answer but wanted to verify On the multicast settings the IP Range is the network IP range that I want to enable for utilizing the multicast settings correct?So if...
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Setting the Troubleshooting Password & Decrypting Agent Files on Unix, Linux...
Certain Unix, Linux and Mac (ULM) agent data that was in clear text in previous versions has been encrypted in 7.5. Among the data that is now encrypted are the package codebase and policy xml files,...
View ArticleView active computers on Altiris 7.5
I need a solution Is there a way to see which computers are online/active, like we could in 6.9? I know I can ping machines.Thanks!
View ArticleAnyone experiencing massive re-downloads of Patch Windows System Assessment...
I need a solution Hi,we're experiencing massive re-downloads of the Patch Windows System Assessment Scan Tool Package on SMP 7.1 SP2 MP1.1 RU6. Is anyone experiencing the same? It seems to have...
View ArticleSMP Admin tasks to be monitored
I need a solution Hi is there any list of task / items that should be setup to be reviewed daily or weekly to make sure SMP is running smoothly? I know all of us have different item we monitor for...
View ArticleDS 7.5 and Dell XPS 12 PXE boot via USB NIC LAN7500 device
I need a solution Hi,We have recently installed a new DS 7.5 server and we are in the process of migrating away from our DS 6.9 solution. One of the reasons for this was the prevalence of some new...
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Windows System Assessment Scan fails with Exit Code 7
Issue:The scheduled Windows System Assessment Scan Policy or Task for PatchManagement Fails with Exit code 7Error:The error can be located here C:\ProgramData\Symantec\Symantec Agent\Logs <event...
View ArticleXML is badly formed - Error after upgrading from 7.1 to 7.5
I need a solution As part of our upgrade documentation...it asked to check the logs after upgrading.I had two errors. The first, I was able to resolve"System.ComponentModel.Win32Exception: The...
View Articlehardware report
I need a solution Hi there,Can anyone help me create a hardware report?. I've managed to get the majority of the information (computer name, Manufacturer, model, OS, OS service pack) but am...
View ArticleComputer Setup Best Practices for initial image capture
I need a solution I am building the first image right now for image capture in DS 7.5. What are the best practices to set this computer up. So far, I'm having some trouble locating documentation on...
View ArticleITMS agent & plugin report that also indicates which build is the current...
The following query will display all agents/plugins and their versions that are installed on all machines that are being managed by the SMP that the query is run...
View ArticlePCAnywhere: unable to connect to host. host is busy
I need a solution Hi all,I had a windows server 2003 SP2 installed with PCAnywhere 10.5 and it was still working until last week. However, I got an error message "unable to connect to host. host is...
View ArticleGhost 2.5, issues createing a windows 7 Pro image
I need a solution Hello All, I am using Ghost 2.5 and having difficulty creating a windows 7 for a Acer aspireone netbook. It seesm once going in to the pre boot,I keep getting 127.0.0.1 polling...
View ArticleVirus def drive out of free space.
I need a solution SEPM 11 drive is out of free space. I don't want to uninstall and reinstall the console to a different drive. Is there a way to move virus def to a different drive?
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