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Some notes on the current aila2 releases

aial2 downloads and documents are currently coming to Symantec Connect. These downloads are part of a tool kit to help build up a web-site to check the IIS log file trends on Altiris servers. Not all...

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Altiris 7.5 Deploy Image issue

I need a solution We've recently upgraded from 7.1 to 7.5, and our deploy image tasks are no longer working. In 7.1, we would create a predefined computer (new system) and populate name, mac, and IP...

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7.5 Patch Management - Flash 12

I need a solution Will Patch Management upgrade Flash 11 to Flash 12 or does that need to be done via Managed Software policy?If Patch can't handle it, which I believe was the case from 10 to 11, it'd...

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Iterate and Extract Dynamic Data

I need a solution Can someone post an example on how to use the Iterate and Extract Dynamic Data components? I am using the Read CSV From File and I would like to understand how these components can...

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Different Versions of pcAnywhere

I need a solution Are there different versions of pcAnywhere and if so is there a site that compares them so you know what the limitations are?we got pcAnywhere plug-in with our Altiris Server and i...

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aila2-web: How to Use Quickview.html to Draw Charts From IIS Log Files

Table of ContentIntroductionAnalyzing a full IIS log fileAnalyzing Console operationsViewing the resultsImage 1: Quickview.htmlImage 2: Pasting the json in Image 3: Full log Charts 1 and 2 rendered on...

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Load Data Into ServiceDesk (Is This Approach Even Possible?)

I need a solution Hello,We have a custom Web-Based .NET application unrelated to ServiceDesk that we would like to integrate with ServiceDesk in a way that pushes data into ServiceDesk with the hopes...

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aila2-runner: A Simple Tool to Analyze All Log Files in a Folder

Introduction:IIS log files can contain some interesting data that is not easily available regarding a Symantec Management Platform server activity, agent communication trends or policy schedules. aila2...

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Cloning GPT drive with Linux/EFI/Win partitions

I need a solution I'm trying trying to image a drive that has a GUID Partition Table (GPT) and contains Ext3, NTFS, Fat32, and EFI partitions formatted as Fat32. The drive is a 150GB SSD. These are...

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aila2-web: Introducing the Calendar View and siteconfig json file

Table of Content:IntroductionCreating the aila2 web-siteCreating a siteconfig.json fileLoading the Calendar viewAccessing detailed log file chartsConclusionReferenceIntroduction:A number of aila2 tools...

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W3Wp.exe classic.NET AppPool CPU is high

I need a solution I have server 2008 enterprise server run NS7.1.1.1, it has 16 GB of memory, and SQL 2005 server is running on the same box, sometime when I lunch the console it was extremely slow, I...

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Useful SQL queries concerning Collections/Filters

The following queries will allow you to see which collections/filters a resource belongs to, which resources are members of a collection/filter, which collections/filters are excluded from/included...

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Images From Vendor Not SysPrepped (Is This A Problem for Agent?)

I need a solution Hello,We have about 200 machines that were imaged and setup by an outside vendor.  We discovered that these machines were not SysPrepped.We are planning push the Altiris agent to all...

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ITMS 7.5 Symantec Help Center questionnaire

 We welcome your feedback on ITMS 7.5 Symantec Help Center.To help us find out how effective ITMS 7.5 Symantec Help Center is, and to identify areas for improvement, please provide answers to the...

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Images From Vendor Not SysPrepped (Is This A Problem for Agent?)

I need a solution Hello,We have about 200 machines that were imaged and setup by an outside vendor. We discovered that these machines were not SysPrepped. People are currently using these machines and...

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Images From Vendor Not SysPrepped (Is This A Problem for Agent?)

I need a solution Hello,We have about 200 machines that were imaged and setup by an outside vendor. We discovered that these machines were not SysPrepped. People are currently using them and would be...

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SD 7.5: Automation Rules with Email Monitoring

I need a solution We are monitoring a mailbox that we used to monitor in 7.1 and I imagine it will work the same way. The question I have has to do with how we used to route inicidents from the email...

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Peer to Peer Ghosting

I need a solution Hello all, this is my first post. I have Norton Ghost 11.5 & I am attempting to Ghost a laptop. It is an HP laptop, I have wiped it lcean & Installed Windows 7 from DVD. The...

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Java 7 Update 51 breaks Software Import, unsigned Java Applet...

I need a solution Installed update JRE 7 Update 51, in testing console functionality Java doesnt like the Package Check Java applet on the import when listing files from a destination path. I lowered...

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PECT Agent Missing from Automation DS 7.5

I need a solution When I attempt to boot a computer into automation (WinPEx64) via PXE, it gets stuck at this screen:This is probably because it doesn't contain the PECT agent files, or any of the...

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