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Missing Attachments but Correct Count
I need a solution I have a FileDataType array variable called Attachments and on a form allowing users to add/remove files. However, when trying to display them the files don't show up but the count...
View ArticleGhost server not capturing HP Elitebook Revolve Image, error code 19913
I need a solution Hello,I am new to ghostcast server and I need some assistance. I am currently using Ghost version 11.5.1.2266 on a server with Windows Server 2008 R2. I was tasked to capture an...
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Add Queue Assignment Changes to an Incident History
Out of the box, ServiceDesk 7.5 MP1 does not include the ability to look at an incident and quickly determine how many times it has changed hands. This information is useful to determine where the...
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Delete computers off agent install consul
I need a solution I can't delete these computers, they are mac's and why are they on the windows side. Windows computers delete like usually, please help thanks. Tyson
View ArticlePCanywhere 12.5.5 (SP4) WINXP will not connect to WINXP hosts
I need a solution After problems with migrated installs, found posting saying problem fixed with clean install so uninstalled and started clean, no joy. Updated to build 1206 and reverified router,...
View ArticleDesktop vs Laptop
I need a solution Hi, Is there any data class that store Desktop vs Laptop in Inventory Solution 7? Or any built-in filter/report? Thank you,
View Articleghost error
I need a solution I try to ghost..but i shown one error///output error GHOSTERR.TXT abort : 8027 a general exception occured.....i need a solution.....by,prabhakar//////prabhakar2283@gmail.com
View Articlesoftware license purchase count not showing
I need a solution HiWe using ITMS 7.1 SP2In asset management software licensing part we have created some license and software purchase entries, after that we run the software recalculation task but...
View ArticleSoftware release uninstall fails
I need a solution Hey all,I'm needing some help with the uninstall of Java 7 update 40. Here is what happened:Java 7 update 40 was sent out as a software RELEASE. The Symantec Mangement Agent reported...
View ArticleSoftware Management Solution Agent not installing on new computers
I need a solution I am running 7.1 SP2 MP1. Package delivery works fine on older clients, but on new machines it is not working. Other tasks such as scripts work fine. I have enabled the...
View ArticleOracle Integration componet
I need a solution This is the first time I've tried to connect to anything other than a SQL database. I am trying to connect to Oracle to pull RC codes. I'm not sure what is going on, but I keep...
View Articleowner process can't add comments ( SD 7.5)
I need a solution Hi Gurus,the Assigned Worker can't add comments to the ticket. The log show"You do not have permission to add a comment to this process."Any idea ? Regards
View ArticleWindows 7 aclient to dagent
I need a solution I'm in need of help with an automated altiris script that will install dagent and uninstall aclient in a windows 7 environment. 0
View ArticleAltiris™ Deployment Solution 6.9 & GimageX
I need a solution Dear Community, So here's my situation, I been handed down to manage Altiris Deployment Solution 6.9 within my company which involve of me capturing wim images to upload them into...
View ArticleSEP client loss communication with SEPM
I need a solution Recently our SEP server hardisk have gone failure and it's located inside the virtual machine. We unable to retrive the vhd file or any database backup and server certificate. So we...
View ArticleImport printers from printservers
I need a solution Hi,In our organization we have 300+ printers. I'd like to add them to servicedesk's assets. Is there any way to import those printers from our printservers? They are not stored in AD...
View ArticleCHROME-91 not installing silently
Someone forgot the quiet switch on Chrome-91 again in the latest PMImport (7.1.481). Please fix in the import. Thanks!
View ArticleBooting into automation
I need a solution We are having an issue trying to reimage HP Compaq Pro 6000/6200 and 6300 and we are now getting the following error File: ifm60x32.sys windows failed to load because a file is...
View ArticleMaintenance Windows are not showing up on client after upgrade to 7.5
I need a solution I recently upgraded our SMP environment to version 7.5. The maintenance windows are still configured in the notification server console, but on the client there are no maintenance...
View ArticleTask Service on Site Server won't upgrade to 7.5
I need a solution The task service on my site server doesn't appear to be upgrading to version 7.5. How do I get this to upgrade to the latest version?
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