Query Additional comments in Satisfaction Survey reports on Altiris Console 6.0
I need a solution Hello, I could not find anything that will guide me to create a report where I can query the additional comments from my Help Desk incident's Satisfaction Survery reports. Can...
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Different versions of PCAnywhere reported by Windows & ITMS 7.5 SP1 HF5
I need a solution The Symantec Management Agent reports back to ITMS 7.5 SP1 HF5 that I'm using PCA v12.6.8556:but Windows says the installed version is 12.5.4.8211:We have a PCA upgrade policy in...
View ArticleDeleted package still required
I need a solution Recent Adobe Acrobat X update for some reasons failed to install on some of the clients. Upon turning on logging and manually performing the update, noticed that the update is...
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Why computers in the new discovered subnet are under "Installed Agent"...
I need a solution Hi,I have a All-in-One Altiris Notification Server 7.5 (Virtual Machine) for PC inventory & software deployment with MSSQL database 2008 R2.I run a IP subnet discovery and some...
View ArticleGSS3.0 Thin Client support.
I need a solution Hello,We are using Altiris 6.9 SP5 build 574.We use Altiris for managing our Thin Clients from HP T5730 and T5740.The new Thin Clients from HP he T500 and T600 series are not...
View ArticleIT Management Suite 7.6 HF3 is now available
I do not need a solution (just sharing information) IT Management Suite 7.6 HF3 is available through SIM. The following features are introduced:Customization of email addresses, used for Software...
View ArticleGhost Solution Suite 3.0 Software/Inventory FAQ page
Please find below the most frequently asked GSS 3.0 Software/Inventory questions:Q: Is there any plan for a self service software feature? A: This is something we’re thinking about. It is possible to...
View ArticleGhost Solution Suite 3.0 OS/Platform Support FAQ page
Please find below the most frequently asked GSS 3.0 OS/Platform Support questions:Q: When is Mac OS going to be supported?A: We support this today as a management only option. We are currently...
View ArticleGhost Solution Suite 3.0 Console FAQ page
Please find below the most frequently asked GSS 3.0 Console questions:Q: Can multiple consoles be accessed from different computers simultaneously?...unlike GSS 2.5A: Yes, you can install remote...
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Problem with Templates\Theme Symantec Simple
I need a solution Hello, I'm in trouble with the "default theme symantec," when I open an incident it appears 'non-standard', as shown below:but when it is no theme, the incident of the opening form...
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Altiris Revival - Dallas
Location: Magnolia Hotel Dallas - 1401 Commerce Street Time: Tue, 04 August, 2015 - 8:00 - 17:00 CDTALTIRIS REVIVAL: Featuring Symantec IT Management Suite 7.6 powered by Altiris technologyWhen:...
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Altiris Revival - Atlanta, GA
Location: ROAM - 1155 Mount Vernon Highway Time: Tue, 18 August, 2015 - 8:00 - 17:00 EDTALTIRIS REVIVAL: Featuring Symantec IT Management Suite 7.6 powered by Altiris technologyWhen: Tuesday, August...
View ArticleServiceDesk and message listeners
I need a solution So I am led to believe dialogue components can have message listeners enabled on them which means you can send messages to the component to get it to do something, like accept some...
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Which some computers could not be found in "Network Computers" Report but...
I need a solution Hi,I have a All-in-One Altiris Notification Server 7.5 (Virtual Machine) for PC inventory & software deployment with MSSQL database 2008 R2.I would like to generate all...
View ArticleClose Ticket when Subtasks are completed
I need a solution Hi All,We use a template for createing new users which in turn has subtasks for setting up different accounts on different systems. I have already created a Rule that emails our...
View ArticleFinding Broken Agents by extending AD Import
One of the hardest tasks of an Altiris Administrator is maintaining agent coverage across the estate by ensuring all machines are managed and remain managed. This article will provide a brief guide on...
View ArticleGhost 3.0: Automation Partition on UEFI Computers Fixed?
I need a solution Hi,Just wondering if the automation partition not being compatible with UEFI hardware has been fixed in HF1 for Ghost 3.0? If not, what is the timeline for this? In our environment...
View ArticleOpening Workflow Project from Repository
I need a solution Hello,I am trying to open component libraries that my coworkers are building, but when I try to open it directly from the repository, it gives me an error. "No Changes Found," then...
View ArticleITMS 7.6 HF3 configuration error during scratch install
I need a solution When performing a fresh install of DS or CMS, including HF3 on a standard Windows 2012 R2 VM in my demo environment, the installation fails with an "Unable to access Web Service...
View ArticleITMS 7.6 HF3 configuration failed during scratch install
I need a solution When performing a fresh install of DS or CMS, including HF3 on a standard Windows 2012 R2 VM in my demo environment, the installation fails with an "Unable to access Web Service...
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