Snapshot Report 1st of the Month
I need a solution Is there a way to snapshot a report on the first of every month?
View ArticleITMS 7.5 Release Preview Refresh (Beta 3) Now Available!
The Release Preview Refresh (Beta 3) of IT Management Suite 7.5 is now ready for testing.Highlights include:UI Performance improvements – console up to 15 times faster!Cloud-enabled ManagementExpanded...
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Changing Users Displaying on Process View from Email Address to Display Name
This provides the ability to change key user fields to render the display name of the user, rather than the email address. Specifically, Affected User, Submitted By User, Owner, and ResolvedBy User...
View ArticleAdd Bulletin Board to Scrolling Web Part for All Users
I need a solution Good morning everyone. How would one go about adding the Bulletin Board to the Scroling web part for all users (which would load under the Home tab). It would be great to add...
View ArticleReporting Using Department Hierarchy from SMP
I need a solution Hi Experts,I'm looking for ways to include the Department hierarchy that SMP has in reports within ServiceDesk. So for example if SMP had a department hierarchy of:> Head...
View ArticleNS Delivery policy guid - how to search
I need a solution Hi all is there a way to search a delivery policy guid, using search does not help and I'm not sure if there is a report or if I can run an sql query to findAll our computers have...
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[NS] Task Server Installed / Inactive. What happened?
I need a solution Two days ago, Symantec Managemet Platform was working great. Deploy agents, sending task, collect inventory, everything was ok.Yesterday, I tried to send a new task, i found out...
View ArticleHow to get LogicalDevice CD-ROM Manufacture Name or Model Name ?
I need a solution Dear All, Is possible to get LogicalDevice's Manufacture Name or Model Name ???SELECT TOP (100) PERCENT UPPER(dbo.Inv_AeX_AC_Identification.Name) AS PCName,...
View ArticleAutomatically Merging Computer Resources
I need a solution I have a question regarding manually creating CI’s and then merging these once a machine is built.The process we want to achieve is;1. Machine arrives into stock room.2. Machine...
View ArticleReplication
I need a solution What advantages and disadvantages of having a site replication environment in symantec endpoint protection manager? and the same question about load balance? I ask this with respect...
View ArticleAltiris - Custom Inventory - scan for a particular file
I need a solution How would I create an inventory scan job to look for a particular file in a drive? And report on what machine has the file? thanks
View ArticleGSS 2.5 DOS: ghconfig -noide in config task
I need a solution Probably a really tricky problem, not sure if anybody has encountered this before, but let's try In GSS 2.5, when restoring an image from a server using the ghost console, the...
View ArticleGhostcast Progress % using COM
I need a solution Is there a way to get a ghostcast session's progress % (other than from ngserver.log) programmatically? I'm not a COM expert, but i've figured out few COM things by trail and error...
View ArticleGhost Cast Server 11.5 Issues?
I need a solution I updated my computers(xp pro sp3 delloptiplex 745) and when i did this I took on computer of the network and disjoined it from the domain and renamed it ghostcopy. (do I have to...
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Altiris Connector Error Message
I need a solution Hi all, I got a problem in my Connector, the Connector setting, data and log messge listed below :Excel Data :PR Number Item NoCatalog Item nameDisplay...
View ArticleSymantec Device Control Settings
I need a solution Hi,We are using symantec EP v12.1.2 We are facing some issues in blocking the USB devices , if we block storage volumes in blocked device in device control policy, all the users...
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Encompassed subnets to site association...
I need a solution Looking for a SQL query to identify the encompassed subnets to site association.Below query will give the detailed site mapping information, however it does not hold encompassed...
View ArticleRevised Patch Question
I need a solution I have a lot of machines showing needing patch ms13--029. I checked this and see I have it in a policy. I also noticed its been updated on the 25th June 2013. Do I need to do...
View ArticleMerge Duplicate Resources task is not working
I need a solution Hi All,We noticed some duplicate resources and when we run the task Merge Duplicate Resources task, it is not removing Duplicated Computer Resources.We have CMS 7.1...
View ArticleCorporate software..... Mmmm
I need a solution You know when the software is bad when the guys on th servicdesk have stopped using PCanywhere and started using WebEX! They have got so fed up reporting problems with this software...
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